A: As a kukuspeak Instructor, you will be guiding students through a series of exercises helping them practice their spoken English. You would use your native language skills to help students improve their Oral English. A single training session for a student is called a class. and a complete lesson consists of completing the class and the feedback associated with that class.
Q: Would I be doing telemarketing?
A: kukuspeak is not a telemarketing company. All the students you will be serving are language learners who want to improve their language skills and are enthusiastic about the opportunity to be taught by kukuspeak's instructors.
Q: Who will I be talking to?
A: Most of the students you will be talking to will be adults, we also get many children students who need to improve their oral English skills.
Q: Does this require any prior teaching experience?
A: Prior teaching experience is a must.
Q: Do I have to speak the student's native language?
A: No. Communication between the Instructor and student will be exclusively in English. However, you need to slow down your speaking speed to make sure they can follow you when it is necessary.
Q: What will I be talking about?
A: we offer instructors material. You can also talk about the topics we provide or use the topics that students defined.
Q:How do I give the students feedback?
A: Our platform allows you to give the student suggestions and comments after finishing the lesson. You will give the student corrections to their grammar, vocabulary, pronunciation, fluency and other helpful feedback.
Q: How many hours can I work?
A: As an Independent Contractor, you can work as many or as few hours as your schedule allows as long as the platform is open. Instructors who are more active on the platform will be considered for advancement more quickly than Instructors who only work occasionally.(It is better that you can provide at least 20 hours per month for kukuspeak )
Q: Are there minimum hours that an Instructor has to be available?
A:Scheduling time is mostly up to each instructor. But instructors should provide at least 20 hours per month for Kukuspeak. If an instructor plans to be absent for a week or more, he or she should notify us two weeks in advance.
Q: How long is a formal class?
A: A formal class lasts 45 minutes.
Q:How long is the trial class?
A: The trial class lasts 45 minutes.
Q:Do i have to give free trial classes?
A:Yes. As you was on your probation, we don't pay for trial classes.
Q: How many trial classes should I offer?
A: Before you become an instructor of Kukuspeak, you have to offer at least 2 free trial classes. Trial classes are a good way to show yourself and your teaching styles.
Q: Do all Instructors work the same number of lessons while available?
A: The number of lessons that an Instructor takes will vary based on a variety of factors. Instructors who "commit" to being available during peak hours of customer demand will have a much better opportunity to receive additional calls.
Q: When is the heaviest class volume?
A: Class volumes vary based on the needs of our students however evenings(Beijing time) tend to be the busiest.
Q:When can I start to work?
A: When you received the job offer and passed the two-class unpaid internship, then you can be a member of Academic team in Kukuspeak and start your teaching experience.
APPLICATION
Q: What is the recruitment process?
There are three different steps to the recruitment process:
1. APPLICATION
The application process is a very important step – it helps us determine your interest in starting your own business and is mandatory to begin certification. To apply please visit our “APPLY NOW” section on our website at www.kukuspeak.com
After you have fully completed the online application, successful candidates will be contacted by Email . Due to the high volume of applications that we receive, only successful candidates will be contacted. Please remember you need to fully complete the application including an audio introduction(MP3 format) before your application will be reviewed.
2. REGISTRATION
Only candidates who are accepted from the reviewed will be able to begin registration, confirmation of such status will be sent by email. Please look out for this email . After completing all information required , If your information is satisfactory, you can begin work right away.
3. START WORK
After successfully passing the probation, you will be ready to start to work. You only need to log into the Instructor portal and submit your schedule regularly. We can arrange classes according to your schedule.
Q: How do I apply to become an Instructor with kukuspeak?
A: All applications are to be completed online at www.kukuspeak.com. If you would like to apply, please go to the website, click on"Apply now",then follow the instructions on the screen. Once the basic information is provided, you will be asked to fill out a questionnaire to determine your fit with the company and the position offered.
Q:How do I start an application?
A: In order to become an Instructor at kukuspeak you must submit an on line application at www.kukuspeak.com. Candidates must go over all the screens including the voice audio submitted in order to complete the application successfully.
Only candidates 23 years of age or older who accept our Privacy Policy and the information verification can complete the application.
Q: What happens if I forget my password for teacher portal ?
A: If you forget your password you can contact us to reset your password.
Q:How will kukuspeak contact me during various stages of the application process?
A: All successful applicants will be contacted by the e-mail address they provide through our application process. We also request your phone number but the primary means of communication is through e-mail. If you need to update your e mail information, please send an e-mail titled 'Instructor Applicant: Change of e-mail' to hr@kukuspeak.com. Due to the high volume of applicants, we are not able to respond to all applications.
Q: Is there an application fee?
A: No, there is no fee
Q: How old must I be to be considered by kukuspeak?
A:You must be 23 years of age or older to be considered by kukuspeak.
Q:What are the main characteristics of the most successful Instructors that contract with kukuspeak?
A: We pride ourselves with the highest standards of work ethics and performance.
A successful kukuspeak Instructor
Respectful and sensitive to cultural differences
Always has a positive and optimistic attitude
Is a good listener, patient and willing to help
Is tolerant and welcoming to different view points
Values the freedom and flexibility that working from home allows
Is highly professional and has high standards of ethics
Enjoys working with people and learning from others
Feels comfortable giving constructive and receiving criticism
Has a good working knowledge of English grammar and a strong vocabulary
Kukuspeak is a provide of online English instruction and will not tolerate this learning platform to be used by teachers to introduce religion or convey bias attitudes .any teachers found to be in breach of this will have their contract terminated immediately.
PAY & BENEFITS
Q: How much do Instructors get paid?
A:.You will be paid for your classes with students at the pay rate offered when you choose a work assignment; All of your classes will be recorded in your user center. Our pay rates are competitive compared to other work at home opportunities.
Q: Do you pay by the hour, or by the class?
A: We pay by the class, and each class lasts approximately 45 minutes.
Q: How can I generate additional revenue?
A: Instructors can earn additional revenue by giving more classes or by participating in other earning opportunities with kukuspeak. Your earnings can also increase the longer your work with kukuspeak and the higher ranked you are as an Instructor.
Q: Are there opportunities for advancement with kukuspeak?
A: Yes. Instructor Supervisors are hired from our pool of active Instructors and will receive greater responsibilities and a higher pay rate.
Q:How are Instructors paid? How often?
A: kukuspeak pays Instructor fees by paypal. Fees are calculated every month.
Q: How long before my business generates revenue?
A: Once kukuspeak receives all necessary documents and all equipment is in working order, you may begin our certification process. Motivated Instructors can complete certifications and begin accepting students (thus generating revenue) within a week.
Q: Does kukuspeak reimburse Instructor expenses?
A:No. kukuspeak contracts with Independent Contractors to provide services. It is the Contractors responsibility to provide all necessary equipment and materials to maintain their home business
TECHNICAL REQUIREMENTS
Q: Will I need to download software?
A: Yes, you need to download skype and PDF-viewing software( such as Adobe Reader, Foxit, PDF-XChange Viewer).Also you need to download Skype recorder.
Q: What if I don't have access to high-speed internet as requested?
A: If you do not have access to high speed internet, you will have to make upgrades to satisfy our minimum technology requirements.
Q: Does kukuspeak provide Instructors with the equipment to perform services?
A:As an Independent Contractor, you are responsible for providing and maintaining all equipment and outside services necessary to provide contracted services to kukuspeak.
Q: Are Head sets (microphone and headphones) required?
A: Yes, they are necessary to become a contractor at kukuspeak; you need to keep your hands free for typing. The headsets must be designed to plug into your personal computer and must have a both microphone and headphones.
Q: Are calls going to be recorded?
A: Yes, we will record all our clients' classes for both educational and quality purposes. This is also to ensure Instructors are providing the service as outlined in the contract.
SUPPORT
Q: How can I send an email to kukuspeak?
A:You can send an email to kukuspeak by using your personal email to jobs@kukuspeak.com or you can go to contact us under support at the Trainer Portal.
"Kukuspeak has been a very kind and flexible employer. They have shown gratitude for my efforts to teach the students and have been flexible with class times." Harold kukuspeak instructor
